Office Clerks, General

Work Context information for this career will be available soon.

• Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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• Prepare cash for deposit or disbursement.
• Execute sales or other financial transactions.
• Collect deposits, payments or fees.
• Confer with coworkers to coordinate work activities.
• Respond to customer problems or complaints.
• Answer telephones to direct calls or provide information.
Compile data or documentation.
File documents or records.
Send information, materials or documentation.
Operate office equipment.
Check data for recording errors.
Proofread documents, records, or other files to ensure accuracy.
Maintain inventory records.
Sort mail.
Distribute incoming mail.
Search files, databases or reference materials to obtain needed information.
Provide information to coworkers.
Monitor inventories of products or materials.
Schedule appointments.
Prepare employee work schedules.
Prepare documentation for contracts, transactions, or regulatory compliance.
Supervise clerical or administrative personnel.
Proofread documents, records, or other files to ensure accuracy.
Train personnel.
Transcribe spoken or written information.
Record information from meetings or other formal proceedings.
Maintain office equipment in proper operating condition.
Make travel, accommodations, or entertainment arrangements for others.
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